Refund Policy
Last Updated: August 2026 • Clear, transparent terms for digital software downloads.
1. 48-Hour Technical Compatibility Window
Because StealthSuite and our digital products include instant software delivery, direct binary downloads, and immediate license key generation, we offer a dedicated 48-hour technical satisfaction and compatibility guarantee from the exact time of purchase.
If the software is fundamentally incompatible with your macOS or Windows system hardware, or encounters a fatal crash that our engineering support team is unable to resolve within 48 hours, you are eligible for a 100% full refund.
2. Conditions for Refund Eligibility
- Timeframe: The refund request must be submitted within 48 hours of the original order confirmation timestamp.
- Technical Incompatibility: You attempted installation following our step-by-step OS setup guide and the application fails to run on your system.
- Abuse Prevention: Refunds cannot be issued for completed interviews or general change of mind once license keys have been active across multiple sessions.
3. How to Request a Refund
To request a technical refund, email our support desk with your purchase details:
Please include your Order ID / Purchase Email and a short description or screenshot of the system error.
4. Processing & Payout Timeline
Once approved by our support team, your refund is processed immediately through our Merchant of Record partner (Lemon Squeezy / Stripe). Funds typically reflect on your bank account, Credit Card, or Apple Pay within 3–5 business days.
5. License Key Invalidation
Upon issuance of a refund, the associated license key will be permanently invalidated and deactivated from our activation servers.